Operating Protocol
Amateurs guess. Professionals assess. Our engagement model is designed to remove uncertainty before we write a single line of code.
Phase 1: Assessment & Discovery
We do not accept "prescriptions" from clients (e.g., "We need a React app"). We accept symptoms ("Our conversions are dropping"). We insist on an assessment phase to verify the root cause. This often reveals that the problem is not software, but process.
Phase 2: Architecture & Definition
Once the problem is isolated, we design the system. This produces a "Blue Book" — a complete technical specification including data models, infrastructure topology, and API contracts. We solve the hard problems on paper, where mistakes are cheap.
Phase 3: Execution & Governance
We build with "Institutional Rigor." This means strict type safety, automated pipelines, and infrastructure-as-code. We do not just ship features; we ship the machinery that keeps those features reliable for years.
Phase 4: Handoff & Stewardship
We build systems you can own. We do not lock you into proprietary black boxes. We train your internal team or provide fractional oversight to ensure the system does not drift into disrepair.
Standard of Care
No Vendor Lock-in
You own the repo. You own the infrastructure keys.
Diagnosis First
We refuse to build the wrong thing.
Radical Transparency
You see the risks we see. No sugar-coating.